What to Do When You Accidentally Don’t Pay at the Self-Checkout – Avoid Being Charged of Theft

Don't panic. Here's what to do if you missed paying for an item at the self-checkout.

If you forgot to pay an article at the self-checkout kiosk

Walking out of a store with something we didn’t pay for is not exactly correct. I mean, yeah, it’s free, but, let’s be real, it’s not so great when you get home and realize that you forgot to scan an item at the self-checkout. Oops, you’ve been caught red-handed! The paranoia sets in, and you can’t stop worrying about the FBI knocking at your door to arrest you.

But don’t worry, because this is not a crime itself, but still you must do something to amend this normal mistake at the self-checkout machines. We have a key advice for all of you, without having to go through a whole legal process because, let’s admit it: America is the land of lawsuits. It’s not as complicated as you can imagine, but don’t miss out the simple steps to follow.

How to Rectify This Error at the Self-Checkout

In all seriousness, the first thing you must do is to get in contact with the supermarket as soon as you realize you haven’t paid for one of the articles you brought home. Actually, it’s much better to admit to your mistake and pay for the forgotten item than to be accused of theft.

self-checkout errors when paying
Rectify the mistake when you forgot to pay something at the self-checkout kiosk

And trust us, getting caught stealing can be a real pain in the behind. Not only could it result in a criminal record, but you’ll also have to deal with the shame of being branded a thief. So, it’s definitely worth taking this advice and owning up to your mistake.

So, what can you do to avoid being accused of theft? Well, paying attention at the checkout is key. Take your time, don’t huddle over the machines, and if you’re buying a more expensive item, queue up like everyone else. It might take a little bit longer, but it’s better than being taken into a back room and interrogated by security. Some self-checkout machines, using AI cameras and such, detect you “forgot” to pay for an article and charge you later.

The Self-Checkout Machines Are Becoming a Problem for Both Supermarkets and Costumers

Walmart CEO Doug McMillon has also weighed in on the issue, warning shoppers that theft is becoming more of a problem for retailers. And it’s not just small-time shoplifters causing the issues. No, the National Retail Security Survey 2022 has revealed that almost $100 billion was lost from shrinkage. That’s a whole lot of stolen goods! We’ve already made some articles talking about this actually serious situation that’s making the American retailers lost a load of money.

Going back to the original issue, Dod Ghassemkhani, a lawyer who has been practicing law for over a decade, also has some advice for you. If you’re using the self-checkout, put away your cell phone and pay attention to what you’re doing. Because, let’s be honest, we all know how easy it is to get distracted by our phones.

So, there you have it. If you’ve accidentally stolen something, just call up the supermarket, and ask for guidance on what to do. But, if you’re looking to avoid any awkward run-ins with security, just pay attention at the checkout, and keep your phone in your pocket. Happy shopping, folks!

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