Like most retailers in the United States, product return policies are designed to satisfy even the most picky customer. Many of these added values are offered like this: Didn’t you like it? Give it back. Didn’t it fit you? Give it back. Doesn’t it match anything in your wardrobe? Take it to the store, and they will refund your money or change it without further delay. But there are companies like Target that take their return policies to another level. Specially, with their private brands.
One of the most successful brands that Target has launched in recent years is Cat & Jack, which appeared on its shelves for the first time in 2016. Although Target’s standard return policy is 90 days for all other items, for this specific brand, the return period is up to 364 days. Yes, as you are reading, Cat & Jack brand products can be returned up to one year from purchase.
Target’s Cat & Jack Return Policy: Up to One Year of Time to Return the Items
Since Cat & Jack is a brand under the ownership of Target, you have a generous one-year period to bring back any Cat & Jack items along with your receipt for either an exchange or a refund. This extended timeframe is notably longer, around nine months more, compared to the regular return policies that apply to brands not owned by Target, which you may find at their stores.
Now, let’s clarify something important: the Cat & Jack press that you want to return must be in good condition. It can’t be broken, damaged or stained, let alone stretched. It is true that Target will receive your garment in “used” condition, but not if it is ruined. How would we define that a garment is “used and is in a condition to be received at Target? Well, it may have been used a couple of times, but it has to be in optimal cleanliness, hygiene and general condition.
Can You Return Damaged Cat & Jack Clothes to Target?
When inquiring about the process of returning Cat & Jack items that show signs of wear and tear, a Target representative recommends visiting your nearest Target store. There, you can engage with the store team, who will provide guidance on which items are eligible for return and which ones may not meet the criteria.
Online feedback from fellow Target shoppers who have attempted to return previously worn Cat & Jack items, whether torn, stained, or the wrong size, reflects a diverse range of experiences. Some customers have reported successful returns, while others have faced challenges when trying to return such items. But, let’s be sincere on this: Why would you return a damaged garment and expect to get your money back?
What if I don’t have my purchase receipt? — Ways to get a copy from Target
One option is to check your Target account or the Target app if you made your purchase in-store using a card linked to your Target account or through the Wallet feature in the app. Your digital receipts and return barcodes can typically be found there. Alternatively, if you bought your Cat & Jack items online, simply refer to the email confirmations related to your purchase. They often contain the necessary information.
In case you still face difficulties, you can always ask for assistance from a friendly in-store associate. Target’s staff can help look up your receipt, especially if you made your purchase using specific payment methods. With these options at your disposal, returning or exchanging your Cat & Jack items at Target is hassle-free and customer-friendly.
Finally, since Cat & Jack is a private brand, well, you’ve obviously bought the item in Target’s stores so, in case you don’t have a receipt or proof of purchase, so the costumer services personnel will guide you on how to get a merchandise return card that could only be used in-store, not online.